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  • Homepage
  • Scalapay
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Scalapay

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IF YOU LOVE IT, SCALAPAY IT.

Scalapay is a payment method that allows you to pay for your order in 3 or 4 monthly instalments, with no interest or additional costs.

Use to shop with scalapay
Use to shop with scalapay

Shop with Scalapay

How does instalment payment work?

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1.

Select "Scalapay" as your payment method at checkout and create your account in minutes. This payment method is available both online and in-store.

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2.

Choose what you want to pay in 3 or 4 instalments, with no interest or additional costs.

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3.

The first instalment will be charged at the time of purchase, while the remaining payments will be scheduled respectively at 30 days, 2, 3, or 4 months after the first payment.

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Scalapay Customer Support:

If you experience any difficulty registering with Scalapay or obtaining approval for your order payment, you should contact Scalapay directly through the following channel:
Send an email to support@scalapay.com

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Frequently Asked Questions
  • What is Scalapay?

    Scalapay is an innovative payment method that allows you to purchase your favourite jewellery and watches on the BlueBird online store or in one of its 14 stores. By choosing Scalapay, you can receive your order immediately and pay for it in 3 or 4 monthly instalments. If you pay on time, there are no additional costs or interest.
  • How does the Scalapay payment method work?

    With Scalapay, you can pay for your order in 3 or 4 instalments with no interest or additional costs, as long as payments are made on time. At the time of purchase, the first instalment is charged immediately, followed by the remaining monthly payments.

    If you prefer, you can pay your instalments early at any time. For example, if you make a purchase on the 20th, you do not need to wait until the 20th of the following month — you can settle your instalment on the 1st or 2nd of the next month via the Scalapay app.

    It’s simple, transparent, and stress-free.


    Payment in 3 instalments:

    • 1st instalment: at the time of purchase
    • 2nd instalment: 1 month after purchase
    • 3rd instalment: 2 months after purchase


    Payment in 4 instalments:

    • 1st instalment: at the time of purchase
    • 2nd instalment: 1 month after purchase
    • 3rd instalment: 2 months after purchase
    • 4th and final instalment: 3 months after purchase
  • How do I buy with Scalapay?

    To pay using the "Scalapay" payment method, select this option at checkout. Follow the instructions to create your account or log in if you already have one. You will need to add a card from which the instalments will be charged. It is not necessary to link your bank account. You can also download the Scalapay app.
  • Which cards are accepted by Scalapay?

    Scalapay accepts all major credit, debit, and prepaid cards, such as VISA and MASTERCARD, as well as prepaid cards (including Postepay).

    However, not all cards function in the same way with Scalapay. If you are using this payment method for the first time and using a prepaid or debit card, you may have a lower likelihood of completing the purchase, even if sufficient balance is available. Payments are automatically charged on the due dates to the card you have selected.

  • Is there an order value limit for using Scalapay?

    Yes, there is. The Scalapay Payment Method can only be used for orders with a value between €50 and €3000. Credit approval is entirely subject to Scalapay's decision.
  • When are instalments charged?

    Instalments are charged monthly as follows:

    • 1st instalment: at the time of purchase
    • 2nd instalment: 1 month after purchase
    • 3rd instalment: 2 months after purchase
    • 4th instalment: 3 months after purchase (only if you choose to pay in 4 instalments)

    Note: If you prefer to pay your instalment early, you can do so at any time. For example, if you make a purchase on the 20th, you do not need to wait until the 20th of the following month — you can settle your instalment on the 1st or 2nd of the next month via the Scalapay app.

  • How are my instalments charged?

    Your instalments are automatically charged to the card set as your primary payment method in your Scalapay account, by midnight on the due date. If the primary card does not authorise the payment, the system will automatically attempt to charge another card saved in your account.

    If no card works (or if you only have one), you will receive an email notification. You can then make the payment manually or wait for a new automatic attempt within 48 hours.

    If you need to postpone an instalment, you can do so directly from your account.

  • Can I return an order paid with Scalapay?

    Yes, you can. Returns follow BlueBird's return policy.
    Once the return is approved, any unpaid instalments will be cancelled and the amounts already paid will be refunded to the card used for the purchase.
  • How much does Scalapay cost?

    Scalapay is a free service, provided that instalments are paid within the established deadlines. A fee will be charged if one or more scheduled payments are not made by the due date. Scalapay will notify you of each payment date a few days in advance via SMS and email.
  • Is it safe to pay with Scalapay?

    Yes, it is safe. Scalapay works with Stripe, the global leader in online payment processing for companies such as Amazon and Booking, among others.
Express Delivery
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For each eligible purchase of €100. Valid for registered customers.
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For European countries*, shipping has a fixed cost of €30
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30 days after receiving the order

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