Technical Assistance

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Official Service & Warranty

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Official Guarantee All items sold by BlueBird until 31 December 2021 are covered by a 2-year manufacturer warranty provided by the respective brands. For products sold from 1 January 2022, the warranty period will increase from 2 to 3 years.

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Technical Assistance If the product is faulty or defective, do one of the following: 1. Deliver the jewellery or watch product for repair in or out of warranty to the shop, accompanied by the relevant invoice. Upon delivery you will receive a receipt which you must use to collect the product when you receive notification that it has been completed. In December, the delivery of out-of-warranty repairs may be constrained by the high volume of customers in shop. 2. You can also send us your article by post to XX. - The products are sent by BlueBird to the respective brands for repair. - If you are not covered by the guarantee, a quotation will be sent to you by email for your approval. If you have any further questions, please contact us via our Customer Support team.

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Technical Assistance

If the product is faulty or defective, do one of the following:

1. Deliver the jewellery or watch product for repair in or out of warranty to the shop*, accompanied by the relevant invoice. Upon delivery you will receive a receipt which you must use to collect the product when you receive notification that it has been completed.
*In December, the delivery of out-of-warranty repairs may be constrained by the high volume of customers in shop.

2. You can also send us your article by post to XX.

- The products are sent by BlueBird to the respective brands for repair.
- If you are not covered by the guarantee, a quotation will be sent to you by email for your approval.
If you have any further questions, please contact us via our Customer Support team.

Official Service & Warranty

Official Guarantee

Technical Assistance

Watchmaking services

Jewellery Services

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