Frequently Asked Questions
When is Valentine's Day?
Valentine's Day, also known as Saint Valentine's Day, is celebrated on 14 February. It is a special date that celebrates the love and union between two people in love, whether dating or married. It is the most romantic time of the year.
What to give on Valentine's Day?
Valentine's Day is a day of celebration par excellence and the perfect time to surprise your loved one with a special gift. At BlueBird you can find different jewellery and watch suggestions for men and women. There are over 4,000 products from more than 50 brands. Take a look at our him and her suggestions.
Can I personalise my Valentine's Day gift?
Yes, you can personalise your Valentine's Day gift with an engraved message on the jewel or watch of your choice, be it initials, a date, a name, or a declaration of love. With engraving, you can make your gift unique and unforgettable. The engraving service is available for various jewellery and watch products, with an associated cost. If the product is available for engraving, you will find a field on the product detail page to enter the engraving text. Products with engraving have a longer delivery time, so be sure to request this with time. Buy your gift now and make sure you receive it in time for Valentine's Day. Find out which products you can engrave a message on here .
Can I send my wish list to my boyfriend or girlfriend?
Yes. You can do your research online before Valentine's Day, save the products you like best in your favourites list and share it to receive what you want most.
To be able to save the jewellery or watch you like best, you need to log in or register. You can then add the products you want by clicking on the "♥" symbol on each product's detail page. Once you have chosen your favourites, access your favourites list directly by clicking on the "heart" symbol ♥ in the top right-hand corner. On the page, click on the "Share by email" button and enter the email address of the person you want to share your wish list with.
Can items bought at BlueBird be exchanged/returned?
All jewellery and watches purchased from BlueBird can be exchanged or returned in accordance with BlueBird's policy, with the exception of personalised pieces with the engraving service. To request an exchange and/or return, you can do so within 30 days of receiving your order. You can make the exchange/return at our physical shops or by sending the product to our address.
For engagement rings, the exchange period is extended to 60 days. You can find out more about our Returns and Exchanges Policy here.
Is the Valentine's Day campaign exclusively online?
No, all BlueBird shops are getting into the spirit of LOVE to celebrate the most romantic day of the year. You can buy your gift for your loved one online at www.bluebird.pt or in one of the 11 physical BlueBird shops in Portugal: Braga Parque, Norte Shopping, Mar Shopping, Arrábida Shopping, Gaia Shopping, 8º Avenida – São João da Madeira, Leiria Shopping, Palácio do Gelo - Viseu, Centro do Colombo, Alma Shopping e Algarve Shopping.
Valentine's Day, also known as Saint Valentine's Day, is celebrated on 14 February. It is a special date that celebrates the love and union between two people in love, whether dating or married. It is the most romantic time of the year.
What to give on Valentine's Day?
Valentine's Day is a day of celebration par excellence and the perfect time to surprise your loved one with a special gift. At BlueBird you can find different jewellery and watch suggestions for men and women. There are over 4,000 products from more than 50 brands. Take a look at our him and her suggestions.
Can I personalise my Valentine's Day gift?
Yes, you can personalise your Valentine's Day gift with an engraved message on the jewel or watch of your choice, be it initials, a date, a name, or a declaration of love. With engraving, you can make your gift unique and unforgettable. The engraving service is available for various jewellery and watch products, with an associated cost. If the product is available for engraving, you will find a field on the product detail page to enter the engraving text. Products with engraving have a longer delivery time, so be sure to request this with time. Buy your gift now and make sure you receive it in time for Valentine's Day. Find out which products you can engrave a message on here .
Can I send my wish list to my boyfriend or girlfriend?
Yes. You can do your research online before Valentine's Day, save the products you like best in your favourites list and share it to receive what you want most.
To be able to save the jewellery or watch you like best, you need to log in or register. You can then add the products you want by clicking on the "♥" symbol on each product's detail page. Once you have chosen your favourites, access your favourites list directly by clicking on the "heart" symbol ♥ in the top right-hand corner. On the page, click on the "Share by email" button and enter the email address of the person you want to share your wish list with.
Can items bought at BlueBird be exchanged/returned?
All jewellery and watches purchased from BlueBird can be exchanged or returned in accordance with BlueBird's policy, with the exception of personalised pieces with the engraving service. To request an exchange and/or return, you can do so within 30 days of receiving your order. You can make the exchange/return at our physical shops or by sending the product to our address.
For engagement rings, the exchange period is extended to 60 days. You can find out more about our Returns and Exchanges Policy here.
Is the Valentine's Day campaign exclusively online?
No, all BlueBird shops are getting into the spirit of LOVE to celebrate the most romantic day of the year. You can buy your gift for your loved one online at www.bluebird.pt or in one of the 11 physical BlueBird shops in Portugal: Braga Parque, Norte Shopping, Mar Shopping, Arrábida Shopping, Gaia Shopping, 8º Avenida – São João da Madeira, Leiria Shopping, Palácio do Gelo - Viseu, Centro do Colombo, Alma Shopping e Algarve Shopping.
How long does it take for Valentine's Day orders to be delivered?
On each product page, you can find out the date range in which your order/product can be delivered, except in the case of carrier delays. Make your purchase in advance and ensure that you receive your gift in time for your loved ones.
How long does it take to pay for my order and what are the payment methods?
The payment methods available are Credit Card, PayPal, Klarna, Google Pay and Apple Pay.